Guarantee

 

Active ES guarantees its materials and workmanship. All Active ES products come with a three year Manufacturer's Warranty. This covers anything inside the unit should it fail under normal operating parameters. If at any time during the warranty period the product fails due to Manufacturer error or design, Active ES will repair the unit at no cost.

All materials meet strict specifications and are assembled and tested to the highest standards. This warranty does not cover damage caused by external factors outside Active ES’ control (such as a high moisture or dust environment, or damage caused externally). It does not cover damage caused by incorrect installation, reinstallation, changes made to the load placed on the unit, or tampering. The product is matched to your existing circuit breaker capability and exceeding that specific load may cause damage to our product as well as your electrical infrastructure.  Should anyone exceed the original circuit breakers' load capacity the warranty is invalid and the unit could fail to perform to specifications, and as with any electrical product, overheating, product failure, and tertiary damage could result. Active ES is not liable for improper use or application of the product.